D-Wave Assists Quantum Cloud Customers in Production

By establishing formal SLAs, D-Wave is reinforcing the high levels of availability, reliability, and scalability of its Leap quantum cloud service. This move demonstrates the company's commitment to supporting the requirements for commercial-grade quantum and hybrid-quantum applications as customers transition into production deployments.

Since its inception in 2018, the Leap quantum cloud service has offered real-time, secure access to D-Wave’s annealing quantum computers and hybrid solvers. It has proven to be a production-grade service capable of handling business-critical workflows efficiently. Monitoring data from D-Wave indicates that the Leap service has consistently surpassed 99.9% availability for its Solver API and the aggregated set of annealing quantum computers over the past two years, ensuring high responsiveness even during peak demand periods.

Customers utilizing the Leap service have executed nearly 200 million jobs without the need to schedule work in advance or face long queue times. Recent median sample-time measurements reveal that, on average, it takes just a fraction of a second to process a job directly on the QPU. D-Wave's recent enhancements to the Leap service and the Ocean™ SDK have further improved processing speeds by 30%, enabling customers to tackle complex problems more effectively and achieve faster computations.

Over the last 12 months, the Leap service has experienced a significant surge in usage, with over 60 million jobs submitted, marking a 215% increase compared to the previous year. This growth underscores the rising demand for immediate access to cloud-based quantum computing, validating D-Wave's decision to introduce an SLA offering for its customers.

Heather West, PhD, a research manager and analyst at IDC, emphasized the importance of prioritizing a real-time production-grade quantum cloud service with SLAs. She stated, “When incorporating quantum computing into an organization's IT infrastructure, technology leaders should expect the same level of reliability and accessibility from quantum cloud services as they do from any software-as-a-service.”

Dr. Trevor Lanting, chief development officer of D-Wave, highlighted the significance of exceptional access to the company's cloud service as the transition to production deployments accelerates. He expressed confidence in the SLA offering, stating, “Our SLA is designed to support this dynamic shift, enabling businesses to thrive as quantum technology's commercial value and adoption continue to grow.”

For more information, visit www.dwavesys.com.